GTC

1. Scope of application

Our General Terms and Conditions (GTC) apply exclusively to companies and contractual partners under public law. Deviating general terms and conditions of the client are not recognised, not even by our silence. If letters of confirmation with differing contents are crossed, our letter shall apply. The delivered goods are intended for domestic use; any planned export requires our consent. Our deliveries are made exclusively to craft businesses and wholesalers. Direct delivery to end customers is excluded.

 

2. Conclusion of contract

Our offers are subject to change unless expressly labelled as binding. Samples and specimens are for guidance only. Errors in documents or calculations do not justify any claims. Unauthorised withdrawal by the customer shall entitle us to claim 10% of the net sales price as compensation.

 

3. Prices

All prices are ex Sankt Oswald plus packaging, freight and VAT. Price changes are permissible if there are more than three months between conclusion of the contract and delivery. A processing fee will be charged for small orders under € 60.

 

4. Delivery

The delivery period begins with the order confirmation and fulfilment of all obligations to cooperate on the part of the customer. Force majeure shall extend the deadline accordingly. Partial deliveries are permissible. In the event of delays, the client must set us a reasonable grace period.

 

5. Dispatch

Dispatch shall be at the expense and risk of the client. We are not obliged to choose the most favourable shipping route. Transport losses are to be claimed directly by the recipient. Returns require our consent and are subject to a handling charge of 30% of the value of the goods.

 

6. Payment

Invoices are due net within 30 days. In the event of late payment, we charge 10% interest. Deliveries to new customers are made by cash on delivery. We only accept payments by cheque or bill of exchange on account of performance.

 

7. Retention of title

The goods remain our property until full payment has been made. In the event of resale, the customer hereby assigns all claims to us. Processing or mixing shall be carried out for us. In the event of behaviour contrary to the contract, we are entitled to take back the goods.

 

8. Warranty and liability

Defects must be reported in writing within 10 days. We are only liable for intent and gross negligence. Our liability is limited to repair or replacement. Further claims for damages are excluded.

 

9. Place of jurisdiction

Place of fulfilment is Sankt Oswald, place of jurisdiction for merchants is Passau. We are also entitled to bring an action at the principal place of business of the customer. German law shall apply. Mandatory statutory provisions of the respective country remain unaffected.

 

10. General

Contractual rights may only be transferred with our consent. Should a clause be ineffective, the remainder of the contract shall remain effective.

 

Status: January 2025